Terms and Conditions

The rules for using the Accident Buddy app and website. Please read them before you download, register, or record.

Effective date: October 30, 2026 · Last updated: October 30, 2026

Template notice: These Terms were drafted from the features described on accidentbuddy.com. Replace the bracketed placeholders, confirm every statement matches how the app actually works, and have a qualified attorney review them before publishing.

1. Acceptance of these Terms

These Terms and Conditions (“Terms”) are a binding agreement between you and [LEGAL ENTITY NAME] (“Accident Buddy,” “AB,” “we,” “us”). They govern your use of the Accident Buddy mobile application (the “App”), the website at accidentbuddy.com (the “Site”), and all related features and services (together, the “Service”).

By downloading, installing, registering for, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. Eligibility and accounts

  • You must be at least 18 years old, or the age of majority where you live, to create an account or make purchases. Minors may use the App only with the involvement of a parent or guardian who accepts these Terms.
  • You agree to provide accurate information and keep it up to date.
  • You are responsible for keeping your password confidential and for all activity under your account. Notify us immediately at support@accidentbuddy.com of any unauthorized use.
  • Guest mode offers limited features; data created in guest mode may be stored only on your device and lost if you uninstall the App.

3. The Service and what it is not

Accident Buddy helps you document car crashes, slip-and-falls, and injuries; record video and witness statements; locate nearby providers; share evidence; and purchase recovery products. You acknowledge and agree that:

  • Not an emergency service. The App is not a substitute for calling 911 or local emergency services. Accident detection, auto-dialing, and SMS alerts depend on your device, network coverage, and sensors, and may fail or trigger falsely. Always contact emergency services directly when there is a risk to life or safety.
  • Not legal, medical, or insurance advice. Content in the App, including step-by-step guides, the “Speak with your Buddy” assistant, and provider listings, is general information only. It does not create an attorney-client, doctor-patient, or insurer-insured relationship. Consult a qualified professional about your situation.
  • No guarantee of claim outcomes. We do not guarantee that any footage, statement, or report will be accepted by an insurer, court, or other party, or that it will improve the outcome of any claim.
  • Availability. We may modify, suspend, or discontinue any part of the Service at any time. We will try to give reasonable notice of material changes.

4. License to use the App

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for your personal, non-commercial use. You may not copy, modify, distribute, sell, lease, reverse-engineer, decompile, or create derivative works of the App or any part of the Service, except where such restriction is prohibited by law.

5. Acceptable use

You agree not to:

  • record, upload, or share content that is unlawful, fraudulent, defamatory, harassing, or that infringes another person’s rights;
  • record people in violation of applicable wiretapping, eavesdropping, or consent laws (see Section 6);
  • stage, fabricate, or alter incident evidence, or use the Service to make a false or exaggerated claim;
  • harvest provider or user data, scrape the Service, or use bots or automated means to access it;
  • interfere with the Service’s security or operation, or attempt to access accounts or systems you are not authorized to use;
  • send unsolicited or misleading invitations through the Share feature;
  • use the Service while driving in a manner that violates distracted-driving laws. Pull over safely before recording or interacting with the App.

6. Your content and recordings

6.1 Ownership

You retain all rights in the video, audio, photos, statements, diagrams, and other content you create or upload (“Your Content”). We do not claim ownership of Your Content.

6.2 License to us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, encrypt, back up, transmit, display, and process Your Content solely to provide, secure, and improve the Service and to carry out your instructions (for example, generating a secure evidence link). This license ends when you delete Your Content, except for backup copies purged in the ordinary course and copies we must keep by law.

6.3 Your responsibilities

  • You are solely responsible for Your Content and for obtaining any consent required to record other people, including witnesses, passengers, and other drivers. Recording-consent laws differ by state and country.
  • You confirm that Your Content is accurate to the best of your knowledge and does not infringe any third party’s rights.
  • You are responsible for keeping your own backup of important evidence. We recommend downloading reports and footage you may need.

6.4 Removal

We may remove or disable access to content that we reasonably believe violates these Terms or the law, and we may suspend accounts involved in fraud or abuse.

7. Third-party providers

The App lists urgent care clinics, chiropractors, attorneys, tow trucks, body shops, and other providers (“Providers”) based on your location, filters, and public reviews. Providers are independent businesses, not our employees, agents, or partners unless expressly stated. We do not endorse, vet, license, or guarantee any Provider, and we are not a party to any agreement or transaction between you and a Provider. Any services you obtain from a Provider, and any fees, are solely between you and that Provider. Some Providers may pay us a listing or referral fee; where required by law we will disclose this in the App.

8. Purchases, premium features and refunds

  • In-app shop. Products such as dashcams, neck braces, and pain-relief items are sold by us or by third-party merchants identified at checkout. Prices, availability, shipping times, and taxes are shown before you confirm an order and may change without notice. Illustrative prices on the Site (for example “$100–$150”) are not binding offers.
  • Payment. Payments are processed by our payment provider or by the Apple App Store or Google Play. You authorize the charge for each order you place.
  • Returns and refunds. Physical products may be returned within [30] days of delivery in unused condition unless marked final sale or where hygiene rules apply. Refunds for App Store or Google Play transactions are governed by those stores’ policies. Contact support@accidentbuddy.com to start a return.
  • Premium features. Premium features (for example enhanced dashcam sync) may be unlocked through the referral program or, where offered, by purchase. Premium access earned through referrals lasts 30 days from activation and is not transferable or redeemable for cash.
  • Free service. The core App is free. We may introduce paid tiers in the future with advance notice; existing free features will not be removed from your account without notice.

9. Share & Unlock referral program

  • When five people install the App through your personal share link and create an account, you receive 30 days of premium features.
  • Invitations must be sent to people you know personally. Bulk, automated, or misleading invitations, self-referrals, and fake accounts are prohibited and will void rewards.
  • We may verify referrals, delay rewards during review, and change or end the program at any time. Rewards already activated will be honored for their stated term.

10. Intellectual property

The Service, including the App, Site, Accident Buddy name and robot logo, designs, text, graphics, software, and all related intellectual property, is owned by us or our licensors and protected by copyright, trademark, and other laws. Except for the license in Section 4, nothing in these Terms grants you any right to use our trademarks or content. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT RECORDINGS, TIMESTAMPS, LOCATION DATA, OR ACCIDENT DETECTION WILL BE ACCURATE OR COMPLETE; OR THAT ANY PROVIDER WILL BE AVAILABLE, QUALIFIED, OR SATISFACTORY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ACCIDENT BUDDY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, EVIDENCE, PROFITS, OR CLAIM VALUE, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

13. Indemnification

You agree to defend, indemnify, and hold harmless Accident Buddy and its affiliates from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from (a) Your Content, including any recording made without required consent; (b) your use of the Service or dealings with any Provider; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

14. Termination

You may stop using the Service and delete your account at any time in Settings → Privacy or by emailing us. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or if required by law. On termination, your license ends, and Sections 6.2 (for retained backups), 10 through 15, and any other provisions that by their nature should survive will survive. We will give you a reasonable opportunity to export Your Content before deletion, except where prohibited by law or where your account was used for fraud.

15. Governing law and disputes

These Terms are governed by the laws of the State of [STATE], United States, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us at support@accidentbuddy.com and attempt in good faith to resolve the dispute informally for 30 days. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to their jurisdiction. [OPTIONAL: insert binding arbitration and class-action waiver clause after legal review.] Nothing in this Section prevents either party from seeking injunctive relief or bringing an individual claim in small-claims court.

16. App store terms

If you downloaded the App from the Apple App Store or Google Play, you also agree to the applicable store’s terms. Apple and Google are third-party beneficiaries of these Terms with the right to enforce them against you. Apple and Google have no obligation to provide maintenance or support for the App, are not responsible for any product warranty or for addressing claims relating to the App, and are not responsible for investigating or defending any third-party intellectual-property claim. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

17. Changes to these Terms

We may revise these Terms from time to time. If a change is material, we will notify you in the App or by email at least 14 days before it takes effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service and delete your account.

18. Contact

Accident Buddy – Legal
[LEGAL ENTITY NAME]
[STREET ADDRESS]
[CITY, STATE ZIP]
Email: support@accidentbuddy.com

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and Accident Buddy regarding the Service. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms; we may assign them to a successor.